Transcripts

Order Transcripts Online

LMU has partnered with Credentials, Inc., to accept transcript orders via the internet through a secured site. TranscriptsPlus® will facilitate your request 24 hours a day, 365 days a year.

  • Ability to order multiple copies of each transcript type for multiple recipients in one order
  • Order over the phone? Call Credentials Inc. at 847-716-3005 to place your transcript request. There is an additional operator surcharge for placing orders over the telephone.
  • Automatic order updates via email and Online order tracking.
  • Delivery options are: electronic delivery of PDF, USPS, or FedEx handling
  • Questions regarding your online transcript request must be directed to Credentials, Inc., Customer Service. LMU cannot help you with your online request or its status
    • Contact Credentials Solutions at 1-847-716-3005
      Monday-Thursday, 7 a.m. to 7 p.m. CST
      Friday 7 a.m. to 5 p.m. CST

Before You Order a Transcript

  • Choose the correct transcript (career) type.
    • UNDERGRADUATE: this transcript shows exclusively undergraduate courses.
    • GRADUATE: this transcript shows exclusively graduate courses.
    • EXTENSION: this transcript shows exclusively extension courses.
  • If you have courses on more than one transcript type, you must order each type separately.

Already placed an order? Check its status here.

Loyola Law Students order transcripts here.

  • Once you have ordered, LMU is not able to help you with the processing. You must contact the TranscriptsPlus HelpDesk.

    Contact Credentials Solutions at 1-847-716-3005
    Monday-Thursday, 7 a.m. to 7 p.m. CST
    Friday, 7 a.m. to 5 p.m. CST

    What can delay an order?

    • You must sign the authorization form; without it, TranscriptsPlus cannot process your order.
    • If you have a financial hold, you will receive notification from the Controller's Office as below. The email will say: "There is a hold on your student record. Please contact the Controller at 310-338-2711 or studacct@lmu.edu to resolve this issue." You must contact the Student Accounts Office.
    • Your personal information you entered for the transcript order does not match exactly the data on your student record. These will include:
      • Your name (if different from the one under which you attended)
      • Student ID (if given)
      • DOB

    If these fields do not match what is on your student record, your order will be sent to LMU for data reconciliation. Verified data will be returned to TranscriptsPlus and your order fulfilled.

    LMU does not print unofficial transcripts.

  • You may access this service through PROWL. Your secured login will act as authorization to release your transcript. No hand-signature is required. Below is a brief overview of how to order transcripts. More instructions can be found on the Credential Solutions webpage:

    • Click on the PROWL link.
    • Click on "Order an Official Transcript"
    • You will be re-directed to the Credential Solutions Transcript Ordering Services Page. Click “Begin Order."
    • Once completed, a Transcript Order Receipt will be emailed to you.

    PROWL logo

  • You may access the online transcript ordering service at Credential Solutions Order Page. A signed consent will be required to fulfill your transcript order. For your convenience, a consent form will be generated for your order that you can return via fax, mail, or as a scanned email attachment. You will also have the option of signing the form electronically. Below is an overview of how to order transcripts. Instructions can also be found on the Credential Solutions webpage.

    Information Required on Transcript Requests

    • Current name and any other name used while a student at LMU.
    • Social Security Number or Student ID number
    • Date of Birth
    • Contact Information: current address, telephone number, and email address
    • Dates of Attendance at LMU
    • Choose your Education Level: Undergraduate, Graduate, or Extension transcripts
    • Address(es) where you want your transcript(s) sent
    • Signature on the request

    Begin Your Order

    1. Follow the provided instructions to complete your order.
    2. Once completed, a Transcript Order Receipt will be emailed to you.
    3. A follow-up email will be sent requesting authorization to release your records.
    4. Click "Authorize Order."
    5. Select "Sign Electronically," "Print Authorization Form," or "Email PDF Form." You will have 30 days to submit an authorization signature before your order is cancelled.
    6. A confirmation email will be sent to you once your transcript request and signature have been authorized.

    Note: If you attended prior to Fall 1998, electronic transcripts are not available. These transcript orders will take approximately five (5) working days to process.

    For more information with regard to ordering transcripts, please refer to the drop-down menus on the Credential Solutions page.

    Transcript Plus's Logo

  • LMU transcripts are free of charge; students pay only the handling charge
      Charges are per transcript
    Electronic Delivery Charges  
    PDF Delivered to College/University $2.40
    PDF Transcript Downloaded by Third-Party Recipient $2.40
    Printed Delivery Charges*  
    USPS 1st Class Mail Shipping and Handling $2.30
    Domestic Federal Express to main 48 states $23.00 + 2.30 per transcript
    Domestic Federal Express to Alaska or Hawaii $30.00 + 2.30 per transcript
    International Federal Express $53.00 + 2.30 per transcript
    *Alumni with records prior to Fall 1988 do not incur USPS delivery charges.