The Personal Records Online Web Link (PROWL) is a secure web-based, self-service student records solution which the LMU Community uses to register for classes, access academic records, registration information, student accounts, and other University services.
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Entering Undergraduate Students:
- First-Year: all required pre-registration steps will be completed online (Future Lions) throughout May, and registration will take place during an online advising and registration appointment with the student’s advisor.
- Transfers: registration begins on or after the appointed time as communicated by the Transfer Admission Office and contingent on your deposit date.
Continuing Undergraduate Students (including Return from Leave):
- Registration begins on or after the appointed time found in PROWL (Student Services > Registration > Check Your Registration Status). Appointments are based on the number of earned hours and exclude those In Progress.
Graduate Students:
- Graduate students receive a registration time assigned in PROWL (Student Services > Registration > Check Your Registration Status).
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Steps for the first-time use:
- Sign in using your LMU email address and password.
- Configure additional authentication information (additional email address, phone number, and security questions).
- Configure Duo Authentication.
Once you have logged in, three screens are presented to you, all of which have mandatory responses.
- Emergency Contact Information – you must enter contact information
- LMU Alert – you must enter your alert contact information
- Ethnicity – although you do not have to declare an ethnicity, you are required to scroll through the screen and either select or decline to declare an ethnicity.
After these steps, your account is active and you may choose from the PROWL offerings or proceed to other University online modules.
The ITS HelpDesk can assist you with resetting your password by contacting them at HelpDesk@lmu.edu or 310.338.7777.
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LMU instructors serve as academic advisors to assist students in planning programs of study while at LMU. Seeking the guidance of an advisor is not always required, but is helpful to the student when making important academic and career decisions. The advisor‘s name can be found in PROWL (Student Services > Registration > Check Your Registration Status). Advisors hold office hours during the school year or can be contacted through email. See Academic Advising in the Bulletin.
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Video: How to register in PROWL
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PROWL: (Student Services>Registration>View Holds) displays the hold as well as information on how the hold may be removed. You will need to resolve all holds on your record PRIOR to registration. The most common holds are:
Address and Emergency Contact Hold - Automatically removed as soon as the student submits the necessary information in PROWL: (Personal Information>View>Update Emergency Contact Information).
Advisor's Hold - Removed by the academic advisor after the student meets for academic advisement
Controller - Contact the Student Accounts Office
LMU Alert - Contact the Department of Public Safety
Off-Campus Student Housing - Contact the Off Campus Housing Office
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PROWL will display a message when a course has restrictions. You may need to seek a restriction override from your advisor or Associate Dean's Office.
Students may, in most cases, repeat courses previously taken at LMU but should be aware of academic policy and financial aid policies.
- Individualized Studies, Internships, Directed Research, and Special Projects cannot be registered for via PROWL. You must submit to the Office of the Registrar a completed and signed Independent Studies form.
- Pre-requisites: You are responsible for meeting pre-requisite requirements on courses. If you do not have the necessary prerequisites for a course you will not be able to register for that course in PROWL. Exceptions to this policy are requested through the Department chairperson or the Dean's Office.
- Students Returning from a Leave of Absence: Once the online form is submitted, the Registrar's Office will send the student an email with further information on how to proceed.
- Students Registering while at Study Abroad: These students will receive a registration time as other continuing students. The registration time is always referenced in Pacific Standard Time and may not be moved for other time zone considerations.
- Undergraduate students, if eligible, may enroll in 18 or more semester hours with the approval of their Dean’s Office.
A graduate student may not take more than 15 units in a semester.
- Undergraduate students, if eligible, may enroll in 18 or more semester hours with the approval of their Dean’s Office.
Students with financial aid or other financial awards should consult the full-time financial aid policy.
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PROWL accounts are protected with a user ID and PIN (Personal Identification Number). A student should never share either of these two numbers with anyone else. These are the keys which grant access to your student information. After committing to the University, the student receives 9-digit University ID (all of which begin with the number 9) and it is this ID number which a student uses to access PROWL.
Security Time-out: After a time of inactivity, PROWL will close and require the user to login again. This is a security feature to protect the confidentiality of student records.
Failed logins: PROWL is disabled after three invalid attempts at login; if this happens, use Reset your PROWL account.
Student Use: A student continues to access the system with the University ID and chosen PIN. If a student forgets the PIN, there is a prompt (Forgot PIN?) which will present the security question designated at previous use. The correct answer will allow for the PIN to be reset.
Contact the LMU Helpdesk for further assistance with PIN resets: 310.338.7777 or HelpDesk@lmu.edu.
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Note that PROWL proxy access is not the same as the student authorization to release student records. It does not grant access to the student record as defined in FERPA. University personnel will not discuss students' records with persons granted proxy access.
Proxy Access in PROWL: grant limited online access to your student record to a parent/guardian or other designee.
PROWL Proxy Student Instructions
PROWL Proxy Parent Instructions
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Undergraduate
- Undergraduate non-degree students wishing to take undergraduate courses at the University on a non-degree basis during the Fall or Spring semester must file an application with the Office of Undergraduate Admission in accordance with regularly stated deadlines. Proof of eligibility to study at the University will be required, including transcripts or other appropriate documents. Non-degree students must meet all course requirements for registration and will be allowed to study for a period of no more than three semesters or a total of 18 semester hours, whichever occurs first.
- Non-LMU students and incoming freshmen and transfer students who wish to take undergraduate courses at the University during one or both Summer terms must submit an Application for Summer Registration with the Office of the Registrar. Although these students have non-degree status for summer, incoming freshmen and transfer students may apply these courses towards LMU degree requirements. Non-degree students must meet all course requirements for registration; proof of eligibility, such as transcripts or other appropriate documents, may be required.
- Undergraduate non-degree students may register only in courses numbered 100-599 and courses numbered 1000-4999. An undergraduate may not register in the School of Education.
- Admission to the Undergraduate non-degree status does not guarantee admission to undergraduate degree programs or credential recommendation.
Graduate
- Graduate non-degree students wishing to take graduate courses at the University must file an application with the Office of Graduate Admission in accordance with regularly stated deadlines. Proof of eligibility to study at the University will be required, including transcripts or other appropriate documents.
- Non-degree graduate students may take more than two courses while in the non-degree status; however, only two courses taken in the non-degree status may apply toward a degree or credential. A student should consult the appropriate Graduate Program Director about the applicability of non-degree courses to a degree program. Non-degree students must meet all course requirements for registration; proof of eligibility, such as transcripts or other appropriate documents, may be required. Graduate non-degree students may register for 500-, 600-, 5000-, 6000-, and 7000-numbered courses. Non-degree students must meet all course requirements for registration.
- Admission to the Graduate non-degree status does not guarantee admission to degree candidacy or credential recommendation.