Principles of Excellence

As a voluntary participant in the Principles of Excellence Program, LMU commits itself to:

• Give you a personal summary of the total cost of your educational program, including:
  • The costs covered by your benefits.
  • The financial aid you may qualify for.
  • Your expected student-loan debt after you graduate.
  • Other information to help you compare aid packages offered by different schools.
    
    
• Give you an educational plan with a timeline showing how and when you can fulfill everything required for you to graduate.
  
  
• Assign you a point of contact who will give you ongoing academic and financial advice (including access to disability counseling).
  • For VA certification and academic concerns, contact Monic Clare, the VA School Certifying Officer in the Office of the Registrar, at va.certification@lmu.edu
  • For financial aid and scholarship information, contact Raven Adams in the financial aid office at raven.adams@lmu.edu
  • For payment of benefits to your student account, contact Melissa Villasenor in the student accounts office at melissa.villasenor@lmu.edu
  • For disability support services, contact dss@lmu.edu

• Allow for you to be gone for both long and short periods of time due to service obligations (service you must fulfill) for active-duty service members and Reservists.
  
  
• Make sure all new programs are accredited (officially approved) before enrolling students.
  
  
• Make sure the refund policies follow Title IV rules, which guide federal student financial aid programs.
  
  
• End fraudulent (deceitful) and aggressive methods of recruiting.